Hello, I am Thomas Reichwein
Product Manager, SMART solutions

Since I was a little kid I always have been into technology of any kind. My grandfather was this kind of MacGyver, who had a huge influence on me (my grandfather, not MacGyver) and he is the reason why I'll always stay hungry and stay foolish (like Steve Jobs once advised).

After I purchased my first computer, an Atari Portfolio, I did some coding as well. Soon I realized that I wanted to turn my hobby into a career. First I started to work in the banking sector as a network administrator. After 5 years I decided to go freelance as an IT consultant.

More than ten years of experience as a developer of computer based trainings, a book author, an administrator of small networks and workstations, a training specialist, a web designer and a programmer later this cool high tech company knocked on my door and offered me a job – SMART Technologies. From this moment on I was totally thrilled by their solutions.

As a result, my latest role is to be a Product Manager for SMART solutions at Kern & Stelly.

Resume

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Education

  • University of Cologne
    1990 - 1992

    Studies of Physics at the University of Cologne - Undergraduate

Work Experience

  • Product Manager, Interactive Solutions, Kern & Stelly, Hamburg
    2017 - today

    In my role as a Product Manager at the distributor Kern & Stelly I work very close with our marketing team, our sales team, the warehouse, the vendor and of course the certified channel partners to drive the SMART education and enterprise business in Germany and Austria.

  • Business Unit Leader, SMART Education, Westcon Group, Mönchengladbach
    2015 - 2017

    As a Business Unit Leader for SMART Education solutions at the distributor Westcon I'm responsible for all marketing initiatives and sales programs in the education sector of the DACH region

  • SMART Technical Leader, Westcon Group, Mönchengladbach
    2014 - 2015

    As a SMART Technical Leader at the distributor Westcon I'm responsible for all topics regarding SMART in the education and enterprise sector of the DACH region.

  • Education Product Marketing Manager EMEA, SMART Technologies (Germany) GmbH, Cologne
    2013 - 2014

    In my role as an Education Product Marketing Manager I was in EMEA the connecting link to the SMART product manager and the developers in Canada, gave feedback to the SMART software solutions from the market, supported the channel in the education sector in terms of questions or issues regarding software, creating and delivering presentations, shootouts and much else.

  • Ecosystem Program Manager / Team Lead Training Services, SMART Technologies (Germany) GmbH, Bonn
    2011 - 2013

    Providing technical resources, accreditation programs and marketing support to its members, ensuring they are given the resources they need to develop and market software and content that work well with award-winning SMART products, such as the SMART Board® interactive whiteboard, the SMART Table™ interactive learning center and the SMART Response® interactive response system. Team lead Training Services and SMART certified trainer

  • User Relationship Management Specialist, SMART Technologies (Germany) GmbH, Bonn
    2010 - 2011

    Development and distribution of video trainings, Mac and Linux support, Customer liaison and support of SMART Exchange™.

  • Team Lead Training Services, SMART Technologies (Germany) GmbH, Bonn
    2009 - 2010

    Team lead Training Services, Training specialist

  • Training Specialist, SMART Technologies (Germany) GmbH, Bonn
    2007 - 2009

    Training specialist for SMART Notebook® Software and SMART Board® interactive whiteboards.

  • IT Consultant, IT-Consulting Reichwein, Cologne
    1997 - 2007

    Developing Computer Based Trainings (CBTs) for AddCom, AOL, Deutsche Bank, falkemedia Verlag, Intrexx, klickTel, VIAG and Weka-Verlag; Manuals and documentation for software, procedures and installations; Book author; Configuration of PC- & Macintosh systems; Maintanence of small networks and workstations; Individual customization of software; Quality control and bug reports (beta software); Implementation of new software; Helpdesk and support; Training sessions and coachings; Webdesign; RMA handling; Software licence management

  • Network Administrator, DEG - Deutsche Investitions- und Entwicklungsgesellschaft mbH, Cologne
    1992 - 1997

    Subject specialist at DEG – Deutsche Investitions- und Entwicklungsgesellschaft mbH in Cologne (KfW Group). Tasks: Head of user center, delivering training sessions, user support and helpdesk, Network administrator.

Accomplishments

  • Jun 2017

Certifications

  • SMART Certified Sales Professional for Business
    Apr 2017
  • SMART Education Consultant
    Apr 2017
  • SMART Elite Software Professional
    Apr 2017
  • SMART Installer Training for Education
    Apr 2017
  • SMART Sales Professional for Education
    Apr 2017
  • SMART Technical Professional for Education
    Apr 2017
  • SMART Certified Sales Professional (SCSP) Hardware
    Jul 2015
  • SMART Certified Sales Professional (SCSP) Software
    Jul 2015
  • SMART Certified Education Professional (SCEP)
    May 2015
  • SMART amp Software Professional
    Mar 2015
  • SMART Notebook™ SMART Certified Trainer (SCT)
    Jun 2014
  • SMART Meeting Pro Premium
    Oct 2011
  • SMART Certified Trainer (SCT) for SMART Response® Assessment
    May 2011
  • SMART Classroom Suite Certification
    May 2011
  • SMART Notebook Math Tools Certification
    May 2011
  • SMART Sync Certification
    May 2011
  • SMART Table Certification
    May 2011
  • Extreme Networks Presales Professional (EPP)
    Apr 2017 – Apr 2019

Foto-Blog

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The world is like a book and those who don't travel will only read one page.
Augustinus Aurelius

Berlin

Taken next to Brandenburger Tor at new years day.

New York City

Smoking Kermit on front of a SUV in Manhattan.

Monterey

Boats from atop.

Berlin

Light from the Potsdamer Platz.

Venice

Sunset at Canal Grande.

New York City

Graffiti on a wall in Midtown.

San Francisco

Colors at the pier.

Sicily

Sunset over the sea.

Israel

Lonesome chairs at the beach of Nahsholim.

Israel

Portrait at the beach of Tel Aviv.

Croatia

Apartmani - Lugar

Czech Republic

Charles Bridge, Prague

Berlin

TV tower in the sunset

Berlin

Sunset at Tempelhofer Feld

Rügen

Resting boats on the beach

Berlin

Alienware

Berlin

Identical hand twin

Contact me

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Contact info

  • Blankenburger Str. 4, 13156 Berlin
  • +49 170 7733876
  • thomas[at]reichwein.de

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